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Admin and Secretarial

Controller / Resource Planner / Scheduler / Administrative

£20000 - £22000 per annum

Job Title: Controller

Location: Bristol

Salary: £20,000 – £22,000

Job Type: Full Time, Permanent

As UK market leader in service and repair of tail lifts, shutters and curtains on commercial vehicles, the Company offers a 24 hour a day, 365 days a year service managed by their teams throughout six regional locations and out of hours by a third party.

Key Responsibilities:

  • Ensures effective allocation of work to a team of mobile and site based engineers
  • Ensures compliance with all element of Health and Safety legislation
  • Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full
  • Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency
  • Ensure potential sales are converted into orders
  • Ensures timely and complete adherence to all company administrative procedures
  • Ensures operation within key performance indicators as specified for location
  • Supervises field and site based staff to ensure optimum productivity
  • Support administration department to ensure smooth billing and administrative control of all jobs
  • Refers issues outside own sphere of decision making authority to Control Team Leader/ Location Manager
  • Undertakes other duties which the company may from time to time reasonably request
  • Complies with all aspects of ISO 9001:2015 under your remit

The ideal Candidate will:

Be someone who is customer focused, computer literate and numerate.

Full training will be given.


  • 25 days holiday + statutory and public holidays
  • Long Service Award (£105 after 3 years’ service increasing in £35 increments for each year thereafter, capped at £350 for 10 years plus.)
  • Life Assurance – one times basic salary paid out in the event of death to nominated person
  • Simplyhealth – Cash plan

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role.