Social Care

Lead Support Worker / Care Team Leader / Senior Carer

Tyne and Wear
Up to £10 per hour

Job Title: Lead Support Worker

Location: Newcastle upon Tyne (Based in NE13 8AQ, and NE5 1LJ)

Salary: £10 per hour

Job Type: Full Time, Permanent

This Company, an established provider of support services for people with learning disabilities, have been working in the North East since 1990. Their mission statement, which was designed by the people they support, their families and their own staff, guides everything they do.

They believe that everyone should have their choice when it comes to getting the support they need and as such they provide a specifically tailored service to every individual, working to a support plan chosen by them.

Main Purpose:

Assisting the Support Manager to ensure that the people they support get high quality support designed around their own needs and wishes. Assisting the Support Manager with the supervision, monitoring and day-to-day management of all staff.

Contributing to the monitoring and quality assurance of the support provided. Communicating on a day-to-day basis with people they support, their families and others involved in each individual’s care and support.

The Role:

Principal Duties:

  • Ensure that the support team are competent and focused, and are able to fulfil the needs of the people they support
  • Assist the Support Manager to assess the people they support and agree their needs. Produce support plans as needed after the assessment is completed
  • Adhere to and ensure that all the Association’s policies and procedures are being carried out
  • Contribute to the induction of new staff, ensuring all standards are met
  • Contribute to the development of the team and individuals, carrying out regular supervision and identifying training needs
  • To be part of the recruitment process as required by the Support Manager
  • Contribute at team meetings
  • Provide on call support as part of a rota
  • Act up in the absence of the Support Manager
  • Support the management of efficient use of physical and financial resources, in accordance with the Association’s policies and procedures
  • Contribute to the development, provision and review of Person Centred Support Plans
  • Take appropriate steps to protect and safeguard verbal, written and electronically stored information, within the job holder’s control and ensure that such information is available to (only) authorised users on request
  • Be responsible for the production (with assistance from Support Manager if required) for the rota ensuring it meets the needs of the people they support
  • Produce Payroll information for the staff team on a weekly basis
  • Ensure all Health & Safety requirements are met
  • Carry out any duties set out by Support Manager to enable the smooth running of the service for the people they support
  • Demonstrate and set high standards of personal and professional behaviour and act as a role model for other staff
  • Ensure the maintenance of appropriate and positive attitudes and values within the service
  • Work with a range of client groups and needs as required i.e. children, adults, and older people

Care Related Duties:

  • Promote each person’s physical, emotional and spiritual needs, ensuring that they are met
  • Work closely with the people they support and their families and others involved in their lives. Learn from experience and continually improve your own performance and that of the staff team
  • Ensure each person is able to make informed choices and rights are upheld – promote self-advocacy
  • Support each person in their daily activities, according to their preferences; escort and support people with appointments
  • Contribute to the protection of individuals from abuse and ensure all safeguarding procedures are followed as needed.
  • Promote, monitor and maintain health, safety and security of the individual and staff, according to the Association’s procedures and guidelines
  • Provide effective records and reports in an appropriate manner to the relevant persons

The Candidate:

Personal Development

  • Develop one’s own knowledge and practice by attending statutory/relevant training
  • Continue to develop skills to assist support staff in developing their underpinning knowledge and skills
  • Develop all other areas identified in appraisal
  • Reflect on your work and seek feedback from others
  • Be prepared to act up to a more senior role if needed


  • Act with integrity and honesty at all times
  • Be approachable and supportive of colleagues
  • Be willing to share knowledge and experience
  • Work well with others and builds rapport

To apply for this role please click APPLY to send your CV and Cover Letter for this role.

Candidates with experience of; Senior Support Worker, Assistant Support manager, Senior Carer, Care Team Supervisor, Senior Care Worker, Support Worker, Carer, Care Support, Care Assistant, Social Worker, LSW, LSA, Support Assistant, Special Needs Support, Mental Health Support, Autism Support will be considered for this role.