Call Centre and Customer Service

Member Services Officer / Administrator

Up to £28812 per annum

Job Title: Member Services Officer (Admin)

Location: London

Salary: £28,812 per annum

Job Type: Full Time, 6 month Fixed Term Contract

Closing date: 12 noon, 25th January 2019

Interviews proposed: Week commencing 4th February 2019

The Company is the voice of dentists and dental students in the UK. They bring dentists together, support their members through advice and education, and represent their interests. This is a challenging and dynamic period for dentistry and the Company is recruiting a Member Services Officer.

Role Overview:

This is a full-time, fixed-term post for 6 months and will be based in their offices in central London. Based within a busy and demanding environment, the post holder will be responsible for the efficient delivery of all administration functions within the Membership Team, ensuring that mailings are managed, prepared and sent to deadline. They will also provide a high quality, responsive service in relation to processing of offline renewal payments, new applications and responding to member changes and enquiries, ensuring that all matters are handled in an efficient and timely manner, with the aim of improving the customer experience.

The Candidate:

They are looking for applicants with excellent organisational skills and communication skills with high levels of accuracy and attention to detail. They will also require a high level of initiative, with a member centric approach to problem solving. Experience and knowledge of database-driven sales and contact systems is essential.


  • Generous company pension scheme
  • Childcare voucher scheme
  • Cash back for various healthcare treatments
  • Employee assistance programme
  • Subsidised gym membership

To apply for this role please click the APPLY button and further information will be sent to your email.

The Company is an equal opportunities employer and an Investor in People.

Candidates with experience of: Memberships Officer, Membership, Office Administration, Membership Development, Client Relationship Management, Membership Administrator, Client Services Assistant, Client Support Administrator, Client Services Support, Client Support Assistant, Customer Delivery Executive, Client Services Executive, Client Advisor, Customer Support Advisor, Business Support, Client Support Executive, Client Relationship Executive may also be considered for this role.