Call Centre and Customer Service


Online Customer Support Assistant / Sales Support Assistant

Sevenoaks
Permanent
Negotiable

Job Title: Online Customer Support Assistant

Location: Sevenoaks, Kent

Salary: Competitive

The Company has stores nationwide and is one of the largest independent hi-fi and home cinema retailers on the high street, they also have a first class, online, multi-platform presence.

Job Role:

They are looking for an Online Customer Support Assistant to join the team at their Head Office in Sevenoaks, Kent.

This varied role will involve providing customer support, processing sales, managing customer returns, and providing customers with technical assistance, in order to maximise sales and profits, ensuring a ‘best in class’ experience is delivered to all customers, all of the time.

Full technical and product training will be given, along with close support from the start to ensure success.

The Candidate:

Ideally the candidate will have several years of retail experience in consumer electronics, however, the company will consider a more general, commercial and customer focused background where appropriate.

They are looking for individuals who can demonstrate a high level of autonomy but at the same time know when to look for advice and support.

Please click the APPLY button to send your CV for this role.

Candidates with the experience or relevant job titles of; eCommerce Co-ordinator, Retail Sales Advisor, Sales Administrator, Sales Associate, Sales Executive, Client Support Assistant, Customer Services Coordinator, Customer Sales, Customer Sales Associate, Sales Advisor, Inbound Sales, Sales Order Processor, Business Development Manager, Account Management may also be considered for this role.