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Financial Services

Payments Reconciliation & Enquiry /Reconciliation Administrator

£30000 - £32000 per annum

Job Title: Payments Reconciliation and Enquiry Officer

Location: London (W1W 8TF)

Salary: £30,000-32,000 per annum

Job type: Full time, Contract – 6 Months

The Role:

As a supervisor reporting directly to the Head of Trade Finance, you will be responsible for your assigned role and will be required to demonstrate:

  • Daily clearing of outstanding reconciliation item on returned funds
  • Swift; E-mail and Telephone enquiries handling
  • Supervisory skills to ensure effectiveness of operations
  • Ability to multi-task and maintain poise under pressure
  • Prioritise tasks and resources so as to maximise efficiency and cost
  • Excellent attention to detail
  • Awareness of the importance of Customer satisfaction, operational efficiency and profitability of the bank
  • Awareness of Anti Money Laundering policies (essential)

Key Responsibilities:

You will have working with you and you are required to:

  • Ensure prompt reconciliation and proofing of all ledger accounts and efficient resolution of long-standing reconciliation items
  • Ensure all enquiries are responded to on a same day basis
  • Constantly monitor queues on systems to ensure no outstanding
  • Maintain complete, accurate and reliable records of transactions and a clear audit trail to ensure compliance with all bank’s operational policies and procedures
  • Ensure awareness and alertness to money laundering risks and adherence to set anti-money laundering procedures
  • Strong liaison with the Compliance department, ensuring implementation of compliance policies and procedures and proactively alerting compliance issues
  • Ensure the expeditious processing of transaction accurately and in line with set service standards, policies, procedures and regulatory requirements
  • Ensure timely identification of point of service failures and the implementation of corrective measures
  • Liaise with other business units to ensure efficient service delivery
  • Adoption a zero tolerance for processing errors and ensuring that all error s are identified and addressed same day

Other Duties:

Funds Transfer and Payments are part of the operations of the Trade Finance team as such flexibility is required of all team member to position as a cover for other role within the team.

The following other duties may be assigned from time to time when the need arise.

  • Processing of inward and outward documentary collections
  • Advising and amending f L/Cs
  • Settlement of LCs and Collections

The Candidate:


  • 1-2 years payment experience in the bank sector
  • Knowledge of SWIFT payment messaging
  • Strong analytical skills
  • Adaptable and flexible
  • Independent and innovative
  • Ready to learn


  • Excellent customer service skills

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Reconciliation Ledger Clerk, Reconciliation Assistant, Reconciliation Controller, Accounts Assistant, Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Finance Assistant, Finance Admin, Accounts Officer, Accounts Team Assistant, Accounts Co-ordinator, Accounts Clerk, SAGE50, SAGE200, Accounts Receivable Assistant may also be considered for this role.