Sales Business Development Manager

Job Title: Sales Account Manager

Location: London

Salary: £30,000-£40,000 per annum

Job Type: Permanent, Full Time

The Company:

Office Test is a London based company who provide complete compliance solutions to UK businesses, from start-ups to large blue-chip organisation.

We provide a range of Electrical compliance. Fire Safety & Health + Safety services to over 5,500 business clients.

Due to the continued growth new positions are available to increase sales through existing relationships and new business opportunities.

• Based in newly fitted modern offices in the heart of London, the opportunity to grow and develop your career within a dynamic, fast-paced highly driven environment is available now.

The role:

• The sales account manager role is our first point of contact for all our customers.
• The role involves both Sales and Operational management of a dedicated customer base.
• With a huge opportunity to maximise sales through cross selling with clients across the range of services we offer.
• Our focus is to confirm renewals / rebooks whilst selling additional services proactively via telephone on both inbound and outbound calls.

The Daily Job:

• Conversations over the phone with our existing or lapsed customers to renew existing agreements, maintain/build the relationship and cross-sell our additional services to maximise revenue growth from each account you manage.
• Educate each client on the full range of services we offer along whilst building the relationship to enhance future sales potential.
• Manage all customer related enquiries and feedback from our customers after works have been completed.
• Strong attention to detail is key to success within the role.
• Utilise the company database to effectively record every customer interaction.
• Have good quality conversations based on knowledge about their account and history as a client of ours.
• Sales account managers are targeted on KPI’s such as Call Statistics, this includes the daily talk time taken to build relationships effectively along with quotations, cross-selling revenue results and most importantly, hitting set sales targets.

Key Responsibilities and Accountabilities:

• Sales skills (How to ask for and close business deals).
• An understanding of the B2B sales cycle.
• Knowing how to manage ongoing relationships with clients and growing their value.
• Pro-actively making phone calls to clients to discuss needs and capturing key information.
• Good database management skills – accurately inputting client data / notes, updating call dates etc.
• Ability to learn new things quickly.
• Good attention to detail.
• Organised, plan and think ahead.
• Likeable with drive, ambition and personality to match.
• Hunger to earn well and succeed against set targets.

The Candidate:

• Individuals that succeed in this role have a strong ability to communicate well over the phone whilst building on relationships over a period of time.
• You may have worked previously in a customer contact centre environment, an outbound / inbound telesales role, a B2B inside sales role or even a hospitality role building great client relationships.
• You are ambitious, driven and tenacious in your approach understanding the sales process and considerations clients make in their decisions.
• If you can sell, have strong communication skills, are driven and ambitious to succeed, can build on existing relationships with clients we want to hear from you.

Benefits:

• A fast paced, sales driven environment that’s fun to work in.
• Modern offices, pool table, large relaxing kitchen area.
• Ongoing Training & Development (Sales & Personal).
• Regular 121 coaching sessions with manager.
• Additional Ad-hoc sales incentives.
• Beers in the office on Friday afternoons.
• Totally uncapped commission structure.
• Holiday Days = 28 (including bank holidays).

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience or relevant job titles of; B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Sales Manager, Business Development Manager, Nationwide Sales, Senior Sales Executive, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Business Plan, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, New Business and B2C Sales may also be considered for this role.