Sorry, this job has expired!


Senior Business Development Manager / Channel Manager

Up to £80000 per annum + OTE £160K

Job Title: Senior Business Development / Channel Manager – Sales

Location: Hemel Hempstead or remote working available

Salary: £80,000 per annum + car allowance, excellent commission scheme (£160k OTE) benefits and superb working environment

Job Type: Full Time, Permanent (37.5 hours per week)

Working Hours: 9.00am to 5.30pm Monday to Friday

They’re an exciting, fast growing technology company providing large enterprises, who operate or use Contact Centre services, with innovative Customer Engagement solutions and Secure Payment services. Their clients include some of the largest and best-known brands across the world.

The Role:

To support their rapid growth they’re seeking an exceptional Senior Business Development Manager who will join a creative team dedicated to delivering contact centre customer engagement and secure payment solutions. Working to increase the revenue stream through the acquisition of new clients and partners, you will work in conjunction with the company’s teams in maintaining existing and establishing new business relationships with ‘C level’ contacts, defining business needs and working on complex solution proposals.

Key aspects of this role:

  • To generate opportunities and a robust pipeline to deliver the full proposition to appropriate business partners
  • Develop existing partners via solution sales to their clients as outlined in the business strategy in line with agreed targets
  • Build relationships with and develop new strategic partners in conjunction with the business strategy and in line with agreed objectives
  • Provide and execute on detailed account plans in line with objectives
  • Provide sales plans, forecasts and results to the Head of Sales using Sales Force
  • Contribute to the overall Sales Strategy and Sales Leadership Team meetings

The Candidate:

Behavioural competence:

  • Pursues excellence in all aspects of business and customer relations
  • Supports and encourages colleagues in achieving outstanding results
  • An active and knowledgeable networker with high business acumen and strategic agility
  • Strong relationship builder with evidence of growing successful long-term business relationships
  • Thrives on pressure and tight deadlines
  • Creative and resourceful thinker
  • Organised and meticulous, tenacious and consistent
  • Excellent communication skills with the ability to communicate effectively at all levels and across functions and organisations

Required experience:

  • Experience and knowledge of customer engagement solutions
  • Experience and knowledge of PCI DSS compliant payment solutions
  • Proven ability to drive sustainable growth by building and retaining long-standing and profitable client relationships
  • Proven experience selling innovative technology solutions via transformation projects with an order value of over £1m
  • A sustained and demonstrable track record of success in business development and building sales revenue from existing accounts and partners
  • Knowledge of contact centre market and relevant technologies
  • Experience of complex contract negotiation and sustaining client relationships over a contract cycle essential
  • Experience of producing professional proposals & presentations suitable for C level audiences
  • Familiar with the use of Salesforce

Their Culture:

With over 250 colleagues spread across the globe, they are a friendly bunch with a lot of knowledge and exciting plans. They are serious about what they do, but they certainly have a sense of humour. They are brimming with friendly, energetic and creative individuals, who are proud to be a part of their unique success story

Their values sit at the heart of their culture and are summarised below

  • They Encourage and support everyone to grow
  • They Challenge, listen, and are open minded to change and suggestions from others.
  • As trusted advisors, they use their Knowledge to solve challenges and deliver the best for clients
  • They take personal Ownership to strive for excellence in whatever they do
  • They are welcoming, embrace diversity and respect each other in a spirit of true Humanity

Company benefits

  • 25 days holiday and increases with service
  • Excellent Share Incentive Scheme
  • Life insurance
  • Simply Health scheme
  • Access to group Bupa membership scheme
  • Pension scheme
  • Discretionary annual bonus
  • Employee Recognition schemes
  • Free tea, coffee, fresh fruit and snacks
  • Relaxation floor (lunch area, quiet room, pool table, Xbox)
  • Well-being initiatives, such as in-house Reflexology and Sports Massage
  • Focused on education and training (conference attendance, higher education sponsorship)

Please click the APPLY button to send your CV & Cover Letter for this role.

Candidates with experience or relevant job titles of; Business Development Manager, Nationwide Sales, Sales Executive, Business Development, Account Manager, Regional Sales Manager, Senior Sales, Area Sales Manager, Technical Sales, Sales Manager, Sales, Direct Sales, Key Sales, Business Developer, Key Account Manager, Account Manager, Sales Development, Business Development Lead, Sales, Senior Sales Manager, New Client Sales, B2B will also be considered for this role