Job Title: Account Executive
Location: Croydon (Will be moving to London in Spring 2019)
Salary: Competitive, depending on experience
Job Type: Full Time, Permanent
The Company, a busy firm of tracing specialists, require an Account Executive to join their expanding organisation. This organisation was recently acquired by a leading Software and Data Services company working within the finance sector who are growing at an exponential rate. Due to this continuing growth they are now seeking to appoint a talented and committed Account Executive to join the team.
Role Overview:
To be part of a busy tracing team finding missing members within pension and insurance sector.
Key Responsibilities:
- Administration of tracing and mortality screening procedures.
- Processing member searches across multiple tracing databases
- Administration and reporting using mortality screening database
- Carrying out investigative work where required
- Dealing with incoming and outgoing beneficiary telephones calls
- Maintaining and inputting data on the internal member database
- Carrying out member security and verification screening
- Responding to member enquiries
- Producing Management Information reports and statistics
- Invoicing
- Mail control and dispatch
- General administrative duties
Key Skills and experience:
- Research skills
- Excellent communication and interpersonal skills
- Methodical approach
- Problem solving skills and the ability to respond to sudden unexpected demands
- Good administration skills
- Ability to cope under pressure
- Attention to detail
- Reliable, flexible and adaptable
- Ability to work on own initiative and organise own workload
- Contribute to the effectiveness of the team
- Ability to deal with members of the public in a courteous manner
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Client Services Assistant, Client Support Administrator, Account Handler, Client Account Support, Sales Support Administrator, Sales Support, Client Services Support, Customer Research Administrator, Client Support Assistant, Customer Delivery Executive, Tracing Administrator, Client Services Executive, Client Advisor, Pensions Tracing, Customer Support Advisor, Business Support, Client Support Executive, Client Relationship Executive may also be considered for this role.
