Job Title: Council Tax Admin Officer
Location: Sleaford / Lincoln
Salary: £19,728 – £19,782 per annum
Job Type: Full Time, Permanent
Closing Date: 27th May 2021
At the Council, they think diversity drives improvement. They are many different people, with different cultures, backgrounds and ideas, but they all share the same passion for providing great service to their community.
A career with them is rewarding in lots of different ways. They are an ambitious authority and their vision for Lincoln is set to transform the city in the coming years.
The Council isn’t like any other. It’s a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln and they recognise that people are their most valuable asset.
The Revenues and Benefits Services of the two Councils are operated under a shared partnership between the two authorities with the City of Lincoln Council employing the staff, irrespective of their work location.
The Role:
The Council Tax Administration Team issues the council tax bills to the approximately 100,000 residential properties for the Councils in both Lincoln and North Kesteven.
The work of the Administration Officers is to deal with residents reporting house moves and other changes in their circumstances and to update the computer system to reflect those and other changes, to ensure that taxpayers are able to pay the Council Tax due promptly and with a minimum of fuss. In addition, the team issues approximately 17,000 reminders each year to taxpayers who have not made the necessary payments.
The job is based within North Kesteven District Council’s offices in Sleaford, but there will be flexibility, once fully trained, to work from home for a number of days each week.
The Shared Service is an innovative approach to the Council’s work and in 2018 won the industry award for Excellence in Partnership Working.
About you:
The ideal candidate will be used to dealing with members of the public, whether that be face to face, on the telephone or in writing or by e-mail. You should also be confident in the use of computers and have an ability to work with figures.
Full training will be provided, so no experience of working within Council Tax is required, though it would be a distinct advantage to have such knowledge from the outset.
Please click the APPLY button go through the Council Website and fill in the application form for this role.
Candidates with experience of; Office Administrator, Revenues Officer, Revenues Assistant, Revenues Collection, Finance Assistant, Data Entry, Council Tax Officer, Revenues Administrator, Finance Administrator, Accounts Assistant, Accounts Receivable, Credit Control will also be considered for this role.
